Frequently Asked Questions

If you have questions about our services, please contact us. Here will be all the answers you need.

Inquiries about our services

You can book online via both https://widing.co/ and LineOA : @widing without the need to issue a quotation.

- If the booking is more than 1 month, you can choose to pay in full or in monthly installments.

- If you wish to pay in full, you can make a 50% advance payment after booking to confirm your appointment.

- If you want to pay in installments, you can pay 50% of the installment amount in advance for the first month. After booking, to confirm the appointment.

- Payment channels can be paid by credit card at any bank or via bank transfer and upload the slip to the booking channel.

- The depositor consents to the custodian to collect the demand fee. Invoice delinquency is 500 baht per day, starting from the due date.

- At the end of the deposit period. If the payment form is installment. You need to pay the balance of the last bill before you take it all back. If you deliberately leave some items without payment, the company will extend the deposit period. Automatic and monthly billing If there is an outstanding balance of more than 6 months, we will take legal action.

 We offer cost-effective and convenient service. Even customers are not allowed to visit the storage facility. We offer replacement delivery, pick-up and return at home, so customers don't need to have direct access to storage locations. In addition, customers can check their deposit list by logging in to customers on our website. This allows customers to conveniently manage stored items and inspect items without the need to visit a storage location.

We offer free pick-up and drop-off services. 1 time each for items of specified sizes as part of our storage package. This service covers the Bangkok metropolitan area. For additional items that exceed a certain size or storage type that requires multiple items to be picked up or returned at once. The actual amount may be charged, which can be found on the pricing table page on our website. We are committed to providing transparent and flexible pricing in our logistics services to meet customer needs.

We currently have two options. Our own service and third party service Our pick-up service has two time slots, from 8 a.m. to 10 a.m. and 10 a.m. to 12 p.m.

For requests for pickup or return of items outside the specified time period. Customers can choose third-party services according to their needs. We are committed to providing flexibility and convenience in our collection and return services. By providing customers with the option that best suits their needs and schedule.

This will ensure smooth transportation and schedule. We require guests to book at least 1 day before their preferred return date, and then items will be returned the next day of the booking date. This allows us to efficiently manage receipt and return requests and ensure timely and reliable service. We understand the importance of delivering items to customers' homes quickly and strive to maintain a high level of service quality.

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