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1. Storage plans and prices

Pricing structure based on area size

Area SizePrice per sq.m./monthTotal price per monthSuitable for
1 sq. m.฿800฿8004-6 medium sized boxes or small furniture
2 sq. m.฿750฿1,500Studio room supplies
4 sq. m.฿700฿2,800Amenities in a 1 bedroom apartment
8 sq. m.฿650฿5,200Amenities in a 2 bedroom apartment
16 sq. m.฿600฿9,6003 Bedroom Home Appliances
32 sq. m.฿550฿17,600Large household or office items

Delivery fee

areaOne-time service feeCoverage Area
Bangkok฿499All districts in Bangkok
perimeter฿799Nonthaburi, Pathum Thani, Samut Prakan, Samut Sakhon

2. Items to be deposited and prohibited items

Types of items accepted for storage

  1. Furniture must be disassembled if necessary.
    • Table, chair, sofa
    • Beds and mattresses
    • Cabinets and shelves
  2. Small vehicles must be clean and free of fuel. If there is a battery, it must be removed before each use.
  3. Document boxes must be properly sealed.
    • Standard document box
    • File cabinet
  4. Luggage must be locked if there are items inside.
    • luggage
    • Tote bag
  5. Electronic and IT equipment must be packaged properly.
    • Computers and peripherals
    • Home Appliances
  6. Sports equipment must be clean and dry.
    • Exercise equipment
    • Sports equipment

Prohibited Items

  1. Perishable goods
    • food
    • tree
    • Organic materials
  2. Hazardous materials
    • Flammable objects
    • Chemicals
    • Explosives
    • Compressed gas
    • Paint and spray
  3. Valuables
    • cash
    • decorations
    • Important documents
    • Artworks worth more than 10,000 baht
  4. Illegal
    • Prohibited goods
    • stolen goods
    • Counterfeit goods
    • Drugs

3. Account management and collection procedures

Registration Requirements

  1. Account Creation
    • Working email
    • Contact telephone number
    • National identity card
    • Proof of address (not more than 3 months)
  2. Required documents
    • Photographs of items to be stored
    • List of Items
    • Special instructions for handling items

Storage Procedure

  1. Before storage
    • Evaluation of items
    • Area calculation
    • Packaging requirements
    • Confirmation of schedule
  2. Receipt date
    • Identity verification
    • Inspection of the condition of items
    • Digital bookkeeping
    • Safe transportation and storage of items
  3. During storage
    • Temperature control
    • 24 hours security
    • Scheduled maintenance inspection
    • Pest control measures
  4. Refund Procedure
    • Must notify 24 hours in advance.
    • Inspection of the condition of items
    • Delivery Time Schedule
    • Confirmation of return

4. Payment and Billing Terms

Payment Schedule

  1. First Payment
    • First month service fee
    • One-time shipping fee
    • Other additional service charges
  2. Monthly Payment
    • Same day as the first payment every month
    • Automatic credit card cutting
    • 3 days grace period

Additional fees

  1. Late payment fee
    • Delay 1-7 days: ฿500
    • Delay 8-14 days: ฿1,000
    • Delay 15+ days: ฿1,500 + service may be suspended
  2. Special service charges
    • Part-time service: ฿1,000
    • Express service (same day): ฿1,500
    • Packaging materials: Price by type
    • Disassembly/assembly service: ฿500/hour
  3. Fee in case of unsuccessful service
    • No-receipt fee: ฿500
    • Cancel within 24 hours: ฿300
    • Rescheduling fee: ฿200

5. Insurance and Liability

Standard coverage

  1. Basic protection (subject to proper packaging)
    • Maximum coverage of 10,000 baht per storage area
    • Covers fire, flood, theft
  2. Exceptions
    • Pre-existing damage
    • Improper packaging
    • Items not declared
    • Natural deterioration

Additional insurance options

  1. Additional protection
    • Maximum coverage 50,000 baht
    • Add 200 baht/month
    • Natural disasters included
  2. Premium Protection
    • Maximum coverage 100,000 baht
    • Add 500 baht/month
    • Total damage from accidents

6. Operational procedures

Receiving and sending items

  1. Service hours
    • Normal: 9:00 AM – 6:00 PM
    • Outside hours: By appointment
    • Maximum waiting time: 15 minutes
  2. Accessibility requirements
    • Access to objects must be clear.
    • Lift reservation (if any)
    • Parking Management
    • Booking of cargo loading area (if any)
  3. Preparation of supplies
    • Items must be clean and dry.
    • Proper packaging
    • Labels and markings
    • List of Items

Storage Facility Standards

  1. Security measures
    • 24 hours CCTV
    • Access Control System
    • Fire detection system
    • Security guard
  2. Environmental control
    • Temperature control
    • Humidity control
    • Insect protection
    • Cleanliness standards

7. Service changes and cancellation

7.1 Change of service plan

  1. Increasing storage space
    • Can be done immediately through the system
    • The price is calculated based on the number of days remaining in the month.
    • No change fees
    • Free shipping on your first additional item
  2. Reducing storage space
    • Must have used the service for at least 3 months.
    • 7 days advance notice
    • New area management fee 500 baht
    • You have to organize your things to fit into the new space first.
  3. Changing plan type
    • Convert monthly to annual: Get instant discount
    • Convert from annual to monthly: Effective on anniversary
    • Notify 30 days in advance before the billing date

7.2 Management of items during service use

  1. Adding Items
    • Please notify 1 business day in advance.
    • Specify new items and sizes
    • Check remaining space before delivery
    • Additional delivery charges may apply.
  2. Partial removal of items
    • Please notify 1 business day in advance.
    • Delivery fee:
      • 1-3 pieces: 149 baht
      • 4-6 pieces: 199 baht
      • 7 pieces or more: 399 baht
    • Must be returned within 7 days.
  3. Space arrangement and management
    • Advance notice of intent
    • Re-arrangement fee: 500 baht/time
    • Take before and after photos for clients.
    • Can only be done during business hours.

8. Payment and account management

8.1 Payment methods

  1. Credit card (primary method)
    • Automatically deducted every month
    • Notify 3 days in advance
    • No additional fees
    • You can change your card through the system.
  2. PromptPay (must contact an officer)
    • Please notify 3 business days in advance.
    • Send proof of transfer every time.
    • There may be a processing fee of 50 baht/time.
    • Pay 1 day before the due date
  3. Issuance of financial documents
    • Electronic Receipt: Automatically Issued
    • Tax invoice: Please notify us 1 day in advance.
    • Certificate: Please notify us 3 days in advance.
    • Invoice: Sent 7 days in advance

8.2 Expense management

  1. Fines and special fees
    • Late payment: 500 baht/day
    • Not showing up for appointment: 500 baht/time
    • Sudden postponement: 200 baht/time
    • Request for retrospective documents: 100 baht/set
  2. Additional service charges
    • After-hours service: 1,000 baht/time
    • Express service: 1,500 baht/time
    • Packaging service: starting at 300 baht
    • Object photography service: 20 baht/item
  3. Discounts and promotions
    • Annual prepayment: 10% discount
    • Refer a new customer: 500 baht credit
    • Book additional space: 5% discount for new space
    • 1 year old customers: 5% special discount

9. Liability and Warranty

9.1 Warranty of Goods

  1. Basic coverage
    • Maximum credit limit 10,000 baht/area
    • Covers storage damage
    • Excluding damage from natural disasters
    • Damage must be reported within 24 hours.
  2. Exceptions to Liability
    • Undeclared valuables
    • Damage due to improper packaging
    • Prohibited items that are not permitted
    • Time deterioration
  3. Insurance Claims
    • Report any damage immediately.
    • Take photo evidence
    • Fill out the claim form
    • Wait for verification within 7 days.

9.2 Storage standards

  1. Environmental control
    • Temperature: 20-25 degrees Celsius
    • Humidity: 45-55%
    • Pest control system
    • Regular cleaning
  2. Security system
    • 24-HOUR CCTV CAMERAS
    • Access Control System
    • Security guard
    • Fire alarm system
  3. Quality Assurance
    • Check the condition of items every month.
    • Record condition report
    • Inform customers if any problems are found
    • Have a contingency plan in place

10. Cancellation of service and return of items

10.1 Cancellation Procedure

  1. Cancellation notice
    • 14 days advance notice
    • Specify the date you want to receive the return.
    • Pay all outstanding balances
    • Confirm the list of items
  2. Pre-return inspection
    • Check the condition of the item
    • Compare with the default list
    • Record of damage (if any)
    • Signed return
  3. Security deposit refund
    • Check outstanding expenses
    • Deduct damages (if any)
    • Refund within 30 days
    • Provide refund details

10.2 Termination by the Company

  1. Reason for cancellation
    • Overdue for more than 60 days
    • Serious breach of agreement
    • Using space for the wrong purpose
    • Failure to comply with warnings
  2. Cancellation Notification Procedure
    • 7 days advance notice
    • Send registered mail
    • Direct contact phone
    • State your reasons clearly
  3. Things management
    • Give 15 days for refund
    • Special storage fee charged
    • The right to sell is reserved if no collection is made.
    • Deduct expenses from insurance money

10.3 Return of Items

  1. Appointment
    • Choose a convenient time
    • Confirm the recipient (if any)
    • Prepare the receiving area
    • Notification of transportation restrictions
  2. Transportation
    • Check the route in advance
    • Prepare appropriate equipment
    • Estimate transit time
    • Notification of building restrictions
  3. Delivery
    • Check the list together
    • Take photos of the condition of the item
    • Signed for acceptance
    • Provide a copy of the document

These terms and conditions are subject to change, with the Company providing at least 30 days prior notice through the registered channel.